@import url('https://fonts.googleapis.com/css2?family=Fraunces:opsz,wght@9..144,400;9..144,600;9..144,700&family=IBM+Plex+Sans:wght@400;500;600&family=IBM+Plex+Mono:wght@500&display=swap');

:root {
  --ink: #1B3A3A;
  --ink-text: #232B2B;
  --sage: #6E8F82;
  --sage-soft: #DDE4DE;
  --parchment: #EFEFE9;
  --paper: #FBFAF7;
  --amber: #B8752E;
  --amber-dark: #966023;
  --brick: #A13D3D;
  --border: #D9D9D0;
  --radius: 6px;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  background: var(--parchment);
  color: var(--ink-text);
  font-family: 'IBM Plex Sans', sans-serif;
  font-size: 16px;
  line-height: 1.55;
}

h1, h2, h3, .display {
  font-family: 'Fraunces', serif;
  color: var(--ink);
  margin: 0 0 .5em;
  font-weight: 600;
}

a { color: var(--ink); }

.container {
  max-width: 880px;
  margin: 0 auto;
  padding: 0 24px;
}

/* ---------- Nav ---------- */
.nav {
  background: var(--ink);
  color: var(--paper);
  padding: 18px 0;
}
.nav .container { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; }
.nav .brand { color: var(--paper); font-family: 'Fraunces', serif; font-weight: 600; font-size: 1.15rem; text-decoration: none; letter-spacing: .2px; }
.nav .brand span { color: var(--sage-soft); font-weight: 400; display: block; font-size: .7rem; font-family: 'IBM Plex Sans', sans-serif; letter-spacing: .5px; text-transform: uppercase; margin-top: 2px; }
.nav-links a { color: var(--paper); text-decoration: none; font-size: .92rem; margin-left: 22px; opacity: .9; }
.nav-links a:hover { opacity: 1; text-decoration: underline; }

/* ---------- Hero ---------- */
.hero {
  padding: 56px 0 40px;
  border-bottom: 1px solid var(--border);
}
.hero h1 { font-size: 2.1rem; max-width: 640px; }
.hero p.lede { max-width: 560px; color: #45514D; font-size: 1.03rem; }

.confidential-note {
  display: flex;
  gap: 12px;
  background: var(--paper);
  border: 1px solid var(--border);
  border-left: 4px solid var(--sage);
  border-radius: var(--radius);
  padding: 14px 18px;
  margin-top: 24px;
  font-size: .92rem;
  color: #3B453F;
}

/* ---------- Process steps (real sequence: lapor -> verifikasi -> tindak lanjut -> selesai) ---------- */
.steps { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin: 36px 0; }
.step { background: var(--paper); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px 16px; }
.step .num { font-family: 'IBM Plex Mono', monospace; color: var(--amber); font-size: .8rem; font-weight: 500; }
.step h3 { font-size: 1rem; margin: 6px 0 4px; }
.step p { margin: 0; font-size: .87rem; color: #4C5651; }

@media (max-width: 720px) {
  .steps { grid-template-columns: 1fr 1fr; }
}

/* ---------- Cards / sections ---------- */
.section { padding: 40px 0; }
.card {
  background: var(--paper);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 28px;
}

/* ---------- Forms ---------- */
label { display: block; font-weight: 500; font-size: .9rem; margin: 18px 0 6px; }
label .opt { font-weight: 400; color: #6B756F; font-size: .8rem; }
input[type=text], input[type=password], input[type=date], input[type=tel], textarea, select {
  width: 100%;
  padding: 11px 13px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-family: inherit;
  font-size: .95rem;
  background: #fff;
  color: var(--ink-text);
}
textarea { min-height: 130px; resize: vertical; }
input:focus, textarea:focus, select:focus {
  outline: 2px solid var(--sage);
  outline-offset: 1px;
  border-color: var(--sage);
}
fieldset { border: none; padding: 0; margin: 0; }
.radio-row { display: flex; gap: 22px; margin-top: 8px; flex-wrap: wrap; }
.radio-row label { display: flex; align-items: center; gap: 8px; font-weight: 400; margin: 0; }
.radio-row input { width: auto; }

.btn {
  display: inline-block;
  background: var(--amber);
  color: #fff;
  border: none;
  padding: 12px 26px;
  border-radius: var(--radius);
  font-size: .95rem;
  font-weight: 500;
  font-family: inherit;
  cursor: pointer;
  text-decoration: none;
  margin-top: 22px;
}
.btn:hover { background: var(--amber-dark); }
.btn.secondary { background: transparent; color: var(--ink); border: 1px solid var(--ink); }
.btn.secondary:hover { background: var(--ink); color: #fff; }

.help-text { font-size: .82rem; color: #6B756F; margin-top: 4px; }

.alert { padding: 14px 16px; border-radius: var(--radius); font-size: .9rem; margin-bottom: 18px; }
.alert.error   { background: #F6E5E1; border: 1px solid var(--brick); color: #6E2323; }
.alert.success { background: #E7EFE4; border: 1px solid #4F7A5C; color: #2C4A34; }

/* ---------- Ticket / tracking code (signature element) ---------- */
.ticket {
  position: relative;
  background: var(--ink);
  color: var(--paper);
  border-radius: var(--radius);
  padding: 26px 24px;
  margin: 22px 0;
  font-family: 'IBM Plex Mono', monospace;
}
.ticket::before, .ticket::after {
  content: "";
  position: absolute;
  top: 50%; transform: translateY(-50%);
  width: 18px; height: 18px;
  background: var(--parchment);
  border-radius: 50%;
}
.ticket::before { left: -9px; }
.ticket::after { right: -9px; }
.ticket .code { font-size: 1.6rem; letter-spacing: 2px; color: #F2C596; }
.ticket .label { font-family: 'IBM Plex Sans', sans-serif; font-size: .78rem; text-transform: uppercase; letter-spacing: .6px; color: var(--sage-soft); }

/* ---------- Login ---------- */
.login-wrap { max-width: 400px; margin: 60px auto; }
.captcha-row { display: flex; align-items: center; gap: 12px; }
.captcha-row img { border: 1px solid var(--border); border-radius: var(--radius); }
.captcha-refresh { font-size: .8rem; text-decoration: underline; cursor: pointer; background: none; border: none; color: var(--ink); padding: 0; }

/* ---------- Table (dashboard) ---------- */
table { width: 100%; border-collapse: collapse; font-size: .9rem; background: var(--paper); }
th, td { text-align: left; padding: 11px 12px; border-bottom: 1px solid var(--border); vertical-align: top; }
th { background: var(--sage-soft); color: var(--ink); font-weight: 600; font-size: .8rem; text-transform: uppercase; letter-spacing: .3px; }
tr:hover td { background: #F6F5F0; }

.badge { display: inline-block; padding: 3px 10px; border-radius: 100px; font-size: .76rem; font-weight: 500; }
.badge.baru { background: #EADFC8; color: #7A5B1E; }
.badge.diverifikasi { background: #D7E3EE; color: #2C5178; }
.badge.diproses { background: #E3D9EE; color: #52347A; }
.badge.selesai { background: #DCEBDC; color: #2C6E2C; }
.badge.ditolak { background: #F0DADA; color: #8A2E2E; }

.topbar-inner { display: flex; justify-content: space-between; align-items: center; }
.filter-bar { display: flex; gap: 10px; margin-bottom: 18px; flex-wrap: wrap; }
.filter-bar select { width: auto; }

footer { padding: 30px 0; text-align: center; font-size: .82rem; color: #6B756F; }